Marvin Stigter

Senior Director, Global Engineering & Technology

Marvin J. Stigter, MBA, MS

Called when standard solutions have already failed — and the engineer who builds what the market can't provide.

I turn technology complexity into measurable business results across AI transformation, global engineering leadership, Quality Engineering, and digital modernization — for the world's most demanding organizations.

[email protected] · 317.517.9357 · LinkedIn · Carmel, IN · EN · NL · DE
$400M+ Revenue enabled at Kronos
$25M+ Savings at Eli Lilly
1,002% Revenue growth in 3 years
70→0% Voluntary turnover reversed
11 Industries served
6 Continents led
CIO Award winner
EN·NL·DE 3 languages · 2 native

I build what others can't — and fix what others won't touch.

Over 25+ years as a global technology executive, I've led AI transformation, digital modernization, Quality Engineering, and DevOps programs for the world's most demanding organizations — from Eli Lilly, Amazon, and Johnson & Johnson to the TSA, Marriott, Home Depot, and state government agencies.

The pattern across my career is consistent: I get called when standard solutions have already failed. At Kronos, I built custom integration solutions and middleware that made $400M in enterprise sales possible — deals that couldn't close without engineering that didn't exist yet. At Eli Lilly, I succeeded where 4 previous attempts had failed in retiring a 30-year legacy clinical system. At iLAB, I architected the first AI deployment on Azure GovCloud for state government under FedRAMP — a capability that had never been done before.

I don't just manage technology. I set the direction, build the culture, make it stick — and develop the people who carry it forward.

A naturally global perspective

Born and raised in the Netherlands and having lived in the UK before establishing my career in the US, my perspective is naturally global. My closest friends represent dozens of countries — that's not a résumé line, it's my reality. This cultural immersion shapes how I lead global teams, resolve cross-cultural friction, and build trust across disparate ways of working. When your personal life is a mosaic of cultures, leading teams across the US, Brazil, Mexico, UK, Netherlands, Ireland, Spain, Malaysia, China, India, and South Africa — among others — isn't a challenge, it's familiar territory.

What I do best

  • AI-First Operating Model — Not just AI in engineering. I implement AI as the first layer of every significant workflow across the entire organization: engineering, HR, recruiting, finance, accounting, sales, and operations. AI reviews before humans do — requirements, code, test plans, defect analysis, document review, financial reporting, and more.
  • Digital & Cloud Transformation — AI-first and API-first architecture from day one. AWS, Azure Commercial + GovCloud, FedRAMP, DevSecOps, CI/CD, microservices. Systems designed for integration, testability, and scale before a single line of code is written.
  • Quality Engineering — Not QA. Quality Engineering integrates quality throughout the entire SDLC through shift-left and shift-right testing, continuous testing in CI/CD pipelines, testability as an architectural feature, performance engineering, and observability from day one. Prevention over detection. Applied across software, hardware, and digital transformation — since ACS/Xerox in 2006.
  • Talent Transformation — Growing people others gave up on. At Eli Lilly: 8 promotions, including one employee passed around for 8 years — I addressed the performance issue directly and fairly, and she was promoted. At iLAB: 3 employees on performance plans turned around, 4 promoted. At Kronos: entire leadership bench built from within — individual contributors became managers, managers became managers of managers. Zero external leadership hires.
  • Structure & Maturity — Built engineering maturity frameworks, career paths, role profiles, measurement systems, and operating standards from scratch at iLAB, Eli Lilly, Kronos, and Xerox/ACS. The infrastructure that makes performance repeatable, not accidental.
  • Business Impact — P&L ownership up to $30M; participated in $10B+ in pursuit work; $400M+ in revenue enabled; 2× CIO Award winner. I operate at the intersection of technology and business outcomes.
Industries served
PharmaLife SciencesGovernmentBankingInsuranceHealthcareRetailManufacturingFinanceOil & GasTelecom

How I implement AI-first — across the entire organization

Most AI transformation programs fail because they start with policy before proof. My approach starts with myself and earns every subsequent step through demonstrated results — which is why it crosses engineering boundaries into HR, finance, recruiting, and operations.

01
Start with myself
Before asking anyone else to change how they work, I apply AI to my own work first. Every claim I make is defensible because I lived it before I taught it.
02
Select pilots deliberately
Choose specific people, groups, and projects to maximize success probability. Not a company-wide mandate — deliberate pilots with the highest likelihood of producing clear, shareable results.
03
Prove before expanding
Let results speak before asking for broader adoption. Expansion is earned through demonstrated success, not executive authority. People adopt what they see working.
04
Communicate results clearly
Consistent, clear reporting of wins to CEO and executive leadership. Informed stakeholders throughout — not surprised by transformation after the fact.
05
Formalize what works
Turn proven practice into formal strategy — AI transformation roadmap, company policies, governance frameworks, and responsible AI guardrails for regulated industries.
06
Cross functional boundaries
Work directly with Sales, Marketing, HR, Recruiting, Finance, and Accounting. Show each function specific examples of how AI applies to their work — meeting them where they are.
Where AI-first has been applied
Engineering
AI code review before peer review · Requirements creation & improvement · Test plan generation · Defect pattern analysis · AI-assisted development
HR & Recruiting
AI-integrated recruiting process · Resume reformatting for candidate presentation · Artifact and document review · Job description optimization
Finance & Accounting
SOW generation · Financial reporting automation · Invoice and AP/AR analysis · Budget variance analysis
Sales & Marketing
Pipeline workflow automation · Proposal generation · Content creation · Market and competitive analysis

Where standard solutions failed — results that followed

iLAB · 2021–Present

Company-wide AI transformation & first-of-kind AI on Azure GovCloud

As Senior Director of Global Engineering and head of engineering at an 800-person technology services firm, architected the company's entire AI strategy and implemented an AI-first operating model across every function — engineering, HR, recruiting, finance, accounting, sales, and marketing. Built the first AI deployment on Azure GovCloud for state government under FedRAMP — a capability that had never been done before. Deployed AI Agents across 5 business functions. Developed formal AI transformation strategy, company-wide policies, and responsible AI governance for regulated industries. Rebuilt automation framework: throughput +233%, regression cycle 2 weeks → 5 hours unsupervised. Reversed 70% voluntary turnover to zero for 4 consecutive years through the Great Resignation. 4 promotions; 3 employees on performance plans turned around.

+233%script throughput
-80%maintenance burden
0%voluntary turnover · 4 yrs
5functions with AI agents
GenAI · RAG · Agentic AIAzure GovCloud · FedRAMPAWSDevSecOpsAI-First Operating Model
Tata Consultancy Services · 2020–2021

Global Managed Testing Services framework for regulated Life Sciences clients

As Engagement Manager for Life Sciences, built a Global Managed Testing Services framework from scratch — defining delivery standards, staffing models, SLAs, and pricing structures for Fortune 500 enterprise clients. Served as trusted C-suite advisor for solution identification, SOW/RFP authoring, and pricing strategy. Introduced test automation frameworks that eliminated Severity 1 and 2 production defects for regulated Life Sciences clients — directly improving release quality and customer satisfaction scores across global engagements spanning 3+ time zones.

0Sev 1 & 2 defects in prod
3+time zones managed
F500enterprise client base
Life Sciences · GxPManaged Testing ServicesTest AutomationDevOps · Agile
Eli Lilly · 2015–2020

DevSecOps & Quality Engineering transformation for a top-5 global pharma company

Reporting to the CIO with a $20M budget, spearheaded a full DevSecOps and Quality Engineering transformation. Succeeded where 4 previous attempts had failed — retired a 30-year legacy clinical system, cut study onboarding from 4+ weeks to 3 days. Implemented shift-left Quality Engineering throughout the SDLC — continuous testing in CI/CD pipelines, AI/ML proactive monitoring, testability built into architecture. Cut production issues 78%, handled 10× volume with 35% fewer contractors. Accelerated releases from twice a year to twice a month under FDA GxP and HIPAA compliance. Built Test Automation CoE across 60+ enterprise projects. $25M+ total financial impact. Developed 8 team members to promotion — including one employee passed around for 8 years; I addressed the performance issue directly and fairly — she was promoted.

$25M+total impact
78%fewer production issues
89%faster study onboarding
8people promoted
GxP · FDA · HIPAADevSecOpsQuality EngineeringShift-Left TestingCI/CD · IaCServiceNow · Informatica
Kronos (now UKG) · 2012–2015

$400M revenue rescue — transforming integration into a revenue engine

Transformed the integration function from a post-sale delivery team into a revenue-generating engineering capability. Built custom integration solutions and middleware where standard solutions didn't exist — enabling deals that couldn't otherwise close, rescuing $400M in stalled Fortune 500 deployments, and creating upsell opportunities through solutions the market couldn't provide. Three revenue mechanisms: sales enablement, revenue rescue, and revenue expansion. Drove 1,002% revenue growth ($2M → $20M+) in 3 years. Inherited 9-month backlog and 12% team satisfaction — cut backlog to 2 weeks, team satisfaction reached 94% ranked #1 across all services groups. Built entire leadership bench from within — zero external leadership hires. Presented at KronosWorks — Best Session Award selected by attendees (2014). Named clients: Amazon, Home Depot, Starbucks, Marriott, J&J, TSA, Costco, Coca-Cola, Tyson, AdventHealth, Kohl's, Hyatt.

$400Mrevenue enabled
1,002%revenue growth
12→94%team satisfaction
100%leadership promoted within
Custom Integration · MiddlewareDell Boomi · iPaaSCloud MigrationLean · KaizenTalent Development
Xerox / ACS · 2006–2012

$1.6B government contract & global Quality Engineering leadership

Hired as "Testing Czar" at the world's largest BPO firm — diagnosed complete absence of formal SDLC process, built the business case, and secured SVP approval to fund new Quality Engineering organizations. Established QE as an engineering discipline — shift-left testing, IEEE/ISO/CMMI methodologies, Six Sigma quality framework, CMMI Level 3 maturity across 70 countries. Led QE strategy for the pursuit that won the $1.6B California Medi-Cal MMIS contract — largest MMIS in the US, 10-year program, 800K+ claims/day, 7.5M beneficiaries. Rescued California Highway Patrol's mission-critical 911 and CAD infrastructure. Led UAT for Motorola's global SAP ECC6 upgrade across 70 countries and 400 people — enabling the corporate split into Motorola Solutions and Motorola Mobility (January 4, 2011). Reduced development and acceptance cycle time 75%.

$1.6BMedi-Cal contract won
75%faster delivery cycles
70countries managed
3CMMI Level achieved
Quality EngineeringCMMI Level 3SAP · PeopleSoftSix Sigma · ISO · IEEEGovernment · Public Safety

Awards & what colleagues say

Awards

2× CIO Award — Eli Lilly (2018 & 2020)
Awarded by SVP & CIO Aarti S. Shah, Ph.D. — "best of the best" within IDS
Diamond Club — Top 2 Directors Globally, Kronos (2013)
Highest individual recognition — top 2 technology directors company-wide
Legend Maker — Top 10 Directors Globally, Kronos (2014 & 2015)
3× Director of the Year in consecutive years
KronosWorks Best Session Award (2014)
Selected by attendee vote across full conference program
ACS SyncHRO Innovator Award (2009)
First SyncHRO product release delivered on time

30 LinkedIn recommendations · selected

"In more than four decades in IT, Marvin stands out as the most effective and collaborative colleague I have ever worked with. Any organization would be fortunate to have him."

Mark Hudak · iLAB · multi-organization · 2026

"Great broad-minded thought leader. Particularly impressed by Marvin's ability to span the strategic vision to practical aspects that ultimately made these initiatives successful."

Dalibor Siroky · GM, Planview Plutora · Executive peer · 2020

"Knows how to drive a business, build strong teams, challenge the status quo, and make a strong partner with leadership."

Robin Merritt · Chief UKG Strategy & Marketing Officer · Direct supervisor at Kronos

"His ability to drive innovation while making the complex simple speaks to his technical ability as well as his ability to lead an organization."

Greg Elmore · Managing Director, Advanced Technologies · Airiam

"He is known in the CIO/CTO speaker circuit as an inspirational leader and innovator. He is one of those people who will act without being told."

Emilio Nicoli · Principal EA, IQVIA · 30+ year relationship
View all 30 recommendations on LinkedIn →
2019
The Missing Link in Digital Transformation
CIO Insight Summit — Keynote · April 2019
2019
Digital Transformation Lessons from Eli Lilly: Value Stream Management is the Missing Link
DevOps / Jenkins World · August 2019
2019
Speaker — Plutora Connect
DevOps transformation and value stream management
2014
KronosWorks Annual Conference ★ Best Session Award
Selected by attendee vote · Kronos (now UKG)
2014
KronosWorks Webinar Presenter
Workforce integration and enterprise deployment at scale
2013–14
Guest Lecturer — Management Information Systems
Butler University · Lacy School of Business (Undergraduate)

Degrees

MS, Data Analytics · 2023
Butler University · Indianapolis, IN
MBA, Management
Purdue University — Krannert School of Management
BS, MIS & Finance — Magna Cum Laude
American International College
Propedeuse, Business Economics & Administration (Honors)
Hogeschool Utrecht, Netherlands

Certifications & Training

MIT — Machine Learning in Business ITIL Foundations Six Sigma Green Belt Agile ScrumMaster HIPAA & Security CMMI Level 3 GxP / 21 CFR Part 11 FedRAMP Compliance GDPR · LGPD

Languages

DutchNative
EnglishNative fluency
GermanProfessional working
Best Buddies International
Fundraiser & Best Buddy — economic empowerment
Paws and Think, Inc.
Handler (in training) — animal-assisted therapy for health

Let's connect

Open to conversations about senior technology leadership opportunities — CTO, SVP Engineering, VP Technology, Head of Engineering, and Chief Transformation Officer roles — particularly in healthcare tech, life sciences, PE-backed technology services, and enterprise AI.

↩ Responds within 24 hours ✈ Willing to relocate and travel ✓ References available upon request
Carmel, Indiana · English · Dutch · German